Goki API
  • Getting Started
  • Credentials
    • Property Apps [Deprecated]
    • Marketplace Apps
  • Going Live
  • Use Cases
    • Introduction
    • Engage With Guests
    • Keyless Access
    • Automated Check-in
  • APIs
    • Introduction
    • Reservations
      • ReservationDocument
      • Create/Update a Reservation
      • Batch Create/Update Reservations
      • Get a Reservation
      • Find a Reservation
      • Reset Key Chain
    • Endpoints
      • EndpointDocument
      • List Endpoints
      • Register an Endpoint
      • Remove an Endpoint
      • Test an endpoint
    • Gates (Common Area Doors)
      • GateDocument
      • List Gates
      • Unlock Gate
    • Spaces
      • SpaceDocument
      • List Spaces
      • Set Housekeeping Status (Goki Space ID)
      • Set Housekeeping Status (Third-party Space ID)
      • Unlock Space
    • Webhooks
      • WebhookDocument
      • List Webhooks
      • Register a Webhook
      • Update a Webhook
      • Remove a Webhook
      • Test a Webhook
    • Travelers
      • TravelerDocument
      • Find a Traveler
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  1. APIs

Reservations

Work with reservations in Goki

PreviousIntroductionNextReservationDocument

Last updated 2 years ago

Goki relies on PMSes to get the latest version of reservations as soon as they are created/updated in the PMS. We do not try to update any reservations directly on the PMS.

This is important to make sure only one system is reliable for that piece of information and in case of a mismatch, we always know we can rely on the PMS data and request a pull from the PMS.

Goki's Check-in Tablet

In automating the check-in process, Goki calls the provided endpoint by PMS. It means PMS decides if the reservation status can change to checked-in or not. Once PMS checks the reservation in then it should send the reservation's update to Goki as normal.

When to send the changes

Reservation updates such as dates, price, owing, booker details, room, and status should be sent as soon as they occur in the PMS.

Data Structure

APIs

  • Create or update a reservation with a single API integration

  • Get a reservation (including its pin) from Goki using the Goki reservation identifier

  • Get a reservation (including its pin) from Goki using your own identifier

  • Reset the PIN or SmartKey of a reservation using your own identifier

ReservationDocument
Create/Update Reservation
Reservation Details
Find a Reservation
Reset Key Chain
checkIn